Clients Exit Interview of Community Health and Social Accountability Project (CHASP)

CHASP project is funded by SIDA and SDC builds upon SCI’s decentralized approach used in the Karkaar Region of Puntland as part of the DFID-funded CHANGE programme. The decentralized system for the delivery of health care and Nutrition services empowers district authorities, and communities, while maintaining the support, supervision and accountability role of the regional and national authorities; as well as ensuring the provision of the Essential Package of Health Services (EPHS) across all four tiers of services delivery, complemented by a strong community level engagement component, and flexibility for humanitarian response. As part of this project, SCI conducted client exit interview from four piloted health facilities in Kismayo and Adaado district (2 in kismayo and 2 in Adaado), to assess client’s satisfactions and the quality effectively of the project during the course of two years.