UNHCR Coordination Toolkit

The goal of a refugee response is to provide international protection to people forced to flee their countries to find safety in other ones, and to seek durable solutions to that displacement. A coherent response meets immediate and long-term assistance needs of refugees through the efforts of host governments supported by the humanitarian and development communities. Success depends on coordinated action that is inclusive, predictable, and transparent.

This Coordination Toolkit, originally released in April 2014 to support the response to the Syria refugee crisis, is a collection of global, inter-disciplinary practices that inform successful leadership and coordination in the inter-agency humanitarian context. The Toolkit targets coordinators and members of coordination groups developed under the Refugee Coordination Model (RCM).