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Helplines
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Missing children in the European Union: Mapping, data collection and statistics
The study on missing children was conducted by Ecorys on behalf of DG Justice from July 2012 to June 2013 and had two main objectives: to collect and analyse data and to develop the basis to improve the mechanisms involved when children go missing in the
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The Role of Child Helplines in Emergencies: Guidelines on operating a child helpline in emergency areas [Arabic]
With this guide, Child Helpline International (CHI) aims to assist child helplines in conflict zones and disaster-struck areas in order to help those most affected by emergencies. The guide, which is intended for CHI members and partners working on child
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The Role of Child Helplines in Emergencies: Guidelines on operating a child helpline in emergency areas
With this guide, Child Helpline International (CHI) aims to assist child helplines in conflict zones and disaster-struck areas in order to help those most affected by emergencies. The guide, which is intended for CHI members and partners working on child
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Violence Against Children: Child Helpline Data on Abuse and Violence from 2012 and 2013
This report, published by Child Helpline International (CHI), illuminates some of the devastating realities that children and youth face on a daily basis. The data and analysis of this report is the product of directly listening to children and presenting
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Le Rôle des Lignes d’Assistance aux Enfants en Situation d'Urgence: Lignes directrices concernant la procédure opérationnelle d’une ligne d’assistance aux Enfants en zones de situation d'urgence
With this guide, Child Helpline International (CHI) aims to assist child helplines in conflict zones and disaster-struck areas in order to help those most affected by emergencies. The guide, which is intended for CHI members and partners working on child
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Safe and child-sensitive counselling, complaint and reporting mechanisms to address violence against children
Counseling, reporting and complaint mechanisms are still often unavailable or difficult to access, particularly by vulnerable children. Where they exist, they often lack the needed resources and skills to address the concerns of children and promote the h
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Legal Assistance Toolkit for Children and Children's Rights Organisations
This toolkit is designed to explain the ways that legal assistance can be obtained free of charge for children and children's rights organisations, to review the international standards that underlie children's right to legal assistance, and to clarify th
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Voices of Young Europe: Child Helpline International
Abuse and violence against children and young people in Europe has doubled during the economic crisis, according to the latest publication released by Child Helpline International. European child helplines received almost 58 million calls in ten years, wi
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El rol de las líneas de asistencia para niñ@s en situaciones de emergencia: Directrices para el funcionamiento de una línea de asistencia para niñ@s en zonas de emergencia
With this guide, Child Helpline International (CHI) aims to assist child helplines in conflict zones and disaster-struck areas in order to help those most affected by emergencies. The guide, which is intended for CHI members and partners working on child
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The Voices of Children and Young People- giving a voice to children and young people worldwide. Child Helpline International (CHI)
The release of The Voices of Children and Young People marks the 10 th anniversary of Child Helpline International (CHI). This report presents 10 years of data collection from CHI around the world. Child helplines are mechanisms that allow children and
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Child Helpline International Briefing Paper on Bullying
This briefing paper about bullying of children and young people around the world has been prepared by Child Helpline International. On average every child helpline in the world receives nine contacts from children and young people per day who are sufferin
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Building Your Child Helpline: A user-friendly guide to starting or scaling-up a child helpline
This publication by Child Helpline International (CHI) offers support and advice on how to improve or initiate a child helpline, using a model most suitable to local circumstances. It gives opportunity to draw from experiences of already existing helpline