PDIA toolkit: A DIY Approach to Solving Complex Problems

The PDIA Toolkit, developed by the Building State Capability team at Harvard, provides a step-by-step approach to solving complex problems through Problem Driven Iterative Adaptation (PDIA). It emphasizes constructing and deconstructing problems, sequencing actions, and iterating solutions with local context in mind. The toolkit includes worksheets and diagrams to guide teams through identifying root causes, finding entry points for change, and experimenting with multiple solutions. It promotes local solutions, active learning, and scaling through diffusion, aiming to build organizational capability and drive sustainable change.