Manual for Work on SOS Hotline for (Potential) Victims of Human Trafficking. NGO ASTRA Experience

ASTRA Manual for Work on SOS Hotline for (potential) Victims of Human Trafficking. It discusses ASTRA’s SOS trafficking telephone hotline, which provides victims or potential victims of human trafficking in the Republic of Serbia various forms of resources and aid. The manual compiles data and statistics on human trafficking and outlines the protocol for answering calls for (Potential) Victims of Human Trafficking. This Manual will also be of use to those managing other specialized SOS hotline services, such as family violence, violence against children etc., since human trafficking often presents as domestic and family violence. The publication of this Manual was made possible by a generous support of OSCE Mission to Serbia