How do CSO Partners use Child Centered Social Accountability (CCSA) Initiatives to Steer Dialogue Between Right Holders and Duty Bearers for the Advancement of Children’s Rights?

The study addressed three key issues that the CCSA program contributed: developmental outcomes, participation outcomes and accountability outcomes. This study was conducted to bridge knowledge gap on what worked well and not well and use the finding for learning. The study also answers one of the Child Rights Governance Learning agenda planned for 2023 and contributed to evidence and learning. The study employed a descriptive research design applying mainly a qualitative approach.

The study revealed that social accountability groups used the community scorecard (CSC) as a social accountability tool to assess the accessibility, quality, efficiency, and effectiveness of education and health services for children in their respective districts. The CSC is a monitoring tool for child-focused services that allows community members including children to track the quality, accessibility, efficiency, and effectiveness of child-focused services. The child centred social accountability enabled to identify gaps in service deliveries and child rights and protection issues, and advocated service providers and duty bearers to take progressive actions.