Publication year:
2022
English
Format:
(2.5 MiB)
Publisher:
Save the Children International,Save the Children Kenya,Save the Children Madagascar
In 2020, Save the Children Kenya & Madagascar undertook a holistic approach to digital transformation with an aim of transforming our business processes and programs. A Human centred design approach to understand how digital could benefit programs and processes within the Country Office (CO) was undertaken. Detailed research on the intersections of people, technology and business – from field, to local and national levels (including multiple user interviews) were conducted and valuable insights defining a scalable solution applicable across Save the Children International (SCI) regions, countries and programs was the result.
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