Can E-Transfers Promote Financial Inclusion in Emergencies: A case study from Zimbabwe

This study explores the humanitarian assistance project spearheaded by Save the Children Zimbabwe from October 2014 to July 2015. The project was implemented in Northern Zimbabwe’s Binga district, an area that has been affected by chronic food insecurity. The programme provided Emergency Food Security Cash for Training/Work to support 6,500 vulnerable households.

This case study seeks to evaluate three areas of inquiry in regards to the e-transfer programmes:

(1) How much do e-transfer programmes influence the use of mobile money among cash recipients?

(2) What are the key barriers and enabling factors that influence the use of e-transfer services?

(3) What measures can be implemented to overcome the barriers of e-transfer programme usage?